Privacy Policy for Ravya Holidays

Address: Ravya Holidays, Street No. 322, Ground Floor, Nearest Metro Station - Kailash Colony, Sant Nagar, East of Kailash, New Delhi, Delhi 110065

At Ravya Holidays, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights in relation to your data. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our travel services and ensure a smooth booking experience. This may include:

• Personal Information: Name, contact details (phone number, email address), postal address, passport and ID details, and emergency contact information.
• Booking Information: Details about your tour package, travel preferences, special requests, and accommodations.
• Payment Information: Billing address, credit/debit card details, and transaction information when you make a purchase.
• Communication Data: Any information exchanged via emails, calls, or other communications with our support team.

2. How We Use Your Information

We use your information to:

• Process your booking requests and arrange travel itineraries, accommodations, and activities.
• Provide customer support and respond to your inquiries.
• Process payments and manage transactions securely.
• Communicate updates about your booking, including confirmations, changes, or cancellations.
• Personalize services based on your preferences and travel history.
• Send promotional offers, newsletters, and updates if you have opted in for such communications. You can opt out at any time.
• Analyze usage data to improve our services and enhance your travel experience.

3. Sharing Your Information

We may share your information with third parties in the following cases:

• Service Providers: With trusted partners, such as hotels, airlines, and other vendors involved in your tour package, to fulfill your travel arrangements.
• Payment Processors: To facilitate secure payment transactions.
• Legal Obligations: If required by law, regulation, or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Data Security

We take data security seriously and implement appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to safeguard your data, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or update of any inaccurate information.
• Request deletion of your data, subject to legal requirements.
• Opt out of marketing communications at any time.

If you wish to exercise any of these rights, please contact us at info@ravyaholidays.com.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after changes are made signifies your acceptance of the updated Privacy Policy.

8. Contact Us

Thank you for choosing Ravya Holidays. We are committed to safeguarding your privacy and ensuring a safe travel experience.